Effective Date: September 13, 2025
Last Updated: September 13, 2025
At LadderPeak (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or interact with our website https://ladderpeak.com/ (the “Site”).
By accessing or using the Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide when using the Site, such as:
- Name
- Email address
- Phone number
- Any other information submitted via contact forms, registration, or subscription
b. Non-Personal / Technical Information
Automatically collected data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, navigation paths
- Referring/exit pages
- Usage analytics
c. Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to:
- Recognize returning users
- Save your preferences
- Understand how the Site is used (analytics)
- Enhance performance and user experience
You can manage or disable cookies via your browser settings, though doing so may affect some features of the Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Operating, maintaining, and improving the Site
- Responding to your inquiries, requests, or communications
- Sending updates, newsletters, or promotional content (only if you opt in)
- Analyzing usage, trends, and metrics to improve the Site
- Detecting, preventing, or investigating fraud or misuse
- Enforcing our terms, policies, or legal rights
- Complying with legal obligations
3. Sharing & Disclosure of Information
We do not sell your personal data. We may share your information in limited circumstances:
- With service providers (hosting, analytics, email services, etc.) who assist us in operating the Site, under confidentiality obligations
- When required by law or legal process (e.g. court orders, regulatory agencies)
- To protect our rights, property, safety, or those of others
- In connection with a business transfer (merger, acquisition, sale of assets), subject to protections
4. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is entirely secure; we cannot guarantee absolute security.
5. Data Retention
We retain personal data only as long as needed to fulfill the purposes for which it was collected, or as required by law. After that, we will securely delete, anonymize, or destroy it.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access: to request a copy of your data
- Correction: to update or rectify inaccurate or incomplete data
- Deletion: to request removal of your data under certain conditions
- Restriction or objection: to limit processing of your data
- Withdrawal of consent: where processing is based on your consent
- Data portability: to receive a copy of your data in a portable format (where applicable)
To exercise your rights, contact us (see below).
7. Cookies & Tracking Preferences
You may disable or manage cookies through your browser or device settings. Be aware that disabling cookies may impair certain features or functionalities of the Site.
8. Third-Party Links & Services
The Site may contain links to third-party websites or services. We are not responsible for their privacy practices or content. You are encouraged to review their privacy policies when visiting those sites.
9. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under that age. If we learn that we have collected such information, we will delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with a new “Last Updated” date. Continued use of the Site after changes signifies your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us:
Email: support@ladderpeak.com
Website: https://ladderpeak.com/